Information we collect
When you contact us, we may collect your name, phone number, email address, and details about your support needs.
Why we collect it
We use this information to respond to enquiries, discuss suitable services, and coordinate safe and appropriate care planning.
How information is stored and shared
Enquiries submitted on this website are sent securely to our intake team. We share information only where needed to deliver care, meet legal obligations, or with your consent.
Your choices
You can ask to access or correct your personal information, or ask questions about privacy handling, by contacting us at intake@cimas.net.au or (07) 3448 0052.
If you are unhappy
If you have concerns about your privacy or care experience, we encourage you to contact us first. You can also use our Rights and Complaints pathway.